domingo, 27 de marzo de 2011
Latest trends in digital marketing and should you jump on the bandwagon
The trends before were about getting the customer attention no matter what and try to make them buy a product in any way, but participants have become immune to these strategies they no longer seek for information, they expect information to be integrated into their everyday lives. Knowing this the new trends go around facebook campaigns (social media) and location-based advertising.
Here are five digital marketing trends to watch as the year unfolds according to Ashley Brown.
1.Group Messaging
Group messaging has undoubtedly become this year’s location-based service. The clear front-runners are Beluga and GroupMe, both of which offer users a way to communicate in small, personalized groups of friends. So, how does this tie into marketing strategies?
What more can you ask for as a business than to have groups of customers already populated and organized by interest, age and location? The data that these groups provide is invaluable. Much like location-based marketing campaigns in 2010, marketers will be anxious to find ways to integrate messaging and purchase points into groups.
2. Reputation Engines
Somewhere along the way, professional networks have begun to exist upon a foundation of trivial metrics. Our everyday lives have become inundated by these reputation engines: mayorships on Foursquare, the velocity of one’s HurricaneParty, number of followers on Twitter, etc.
Several recent companies such as BranchOut, Honestly.com (formerly Unvarnished) and Hashable, have attempted to bridge the gap between real-world reputation and online marks, but it is unclear whether or not these companies will successfully convey the appropriate balance.
Marketers would be wise to turn to a keen eye toward these networks because they represent the base of influence, both online and offline. Whether or not the algorithms are perfect, each social network exists to harness the power of relationships forged in real life — and serves as a prime audience for marketing.
3.QR Codes
Ok, so QR codes really aren’t new. Businesses have been generating QR codes for marketing purposes for several years now. But I have a confession to make — I simply do not understand the success of QR codes.
The technology itself is rather trivial and has been around for more than a decade, even though QR codes penetrated the mainstream market pretty recently. For example, on a recent shopping trip to Sephora, I noticed the use of QR codes to collect additional information about products around the store. Considering I am admittedly secluded within the tech industry, I was anxious to know just how successful a somewhat “nerdy” marketing gimmick could be on the average, everyday consumer. So, I quickly asked a nearby sales clerk, “How many shoppers do you generally see scanning your QR codes each day?” Her response: “What is a QR code?”
Now, it’s obviously not fair to judge an entire strategy on a single participant, but this is where my own confusion lies. QR codes are everywhere. And yet, it’s as though consumers simply decided not to question them. Has this been your experience?
Regardless of how many scans a QR code will garner, it certainly appears that we will see an increasing use of them in 2011.
4. Startups for Startups
A few months ago, a startup received more than 10,000 signups within two days, without ever disclosing what it even does. And thanks to LaunchRock, companies can now create a no-fuss landing page for their business in a matter of minutes, thus initiating the single-most meta business model I have seen this year. These companies collect user contact information, promising access to their beta if they agree to publicize their own sign-up.
Which begs the question, how much information is really necessary to market to an audience? Not much it seems.
Users are hungry to be early adopters. Even mainstream users are becoming increasingly savvy to the newest thing -– tech is sexy again, and smart marketers know this. In 2011, I expect to see similar efforts that reflect this startups for startups meme. Everyone wants a piece of the startup pie and schemes like Launchrock are certainly a great way to gain attention and gather data.
5. Q&A Sites
Quora, a Q&A site launched in 2009, has mostly attracted the attention of the technology and media industries, but it will likely inspire mainstream marketers soon. The site, along with some of its competitors, has become a useful marketing tool. The Q&A space is quickly heating up, with influential organizations like TED and Facebook getting into the space.
Q&A sites provide a platform where users can engage in simple dialogue pertaining to any question — businesses have the ability to seed questions, interject into negative discussions, establish credibility and respond to competitor questions.
Much like a company blog that is built to drive conversation around a particular brand and industry, businesses will continue to find avenues to market to targeted audiences, such as those found within each Quora topic.
Marketing strategy in 2011 evolves directly from the location-based marketing of 2010. We have found that messages are most successfully communicated to audiences that have already coalesced around common bonds.
What do you think? Will you be more likely to engage with brands that market through the aforementioned channels?
jueves, 17 de marzo de 2011
YOU ARE HIRED!

To win a pitch you will need to use your two sides of the brain, the artistic one and the scientific one. The last one needs to be use because you will obviously need an achievable and structured strategy to win, but this ‘scientific method’ has to be creative and linked with your creative side. It is like when you go to your doctor, He or she will be very scientific but at the same time showing his or her humane side while curing or fixing any problem you might have. You will do the same in another context of course. You will provide the client with creative strategies in order to solve their problem.
Here are some tips you might consider useful for a successful pitch.
· Assess your chances before taking part in a project and the pitching
2) Pitch only the work you really want or like
3) Money
· Remember to stick to the budget, clients have one and they usually wont consider going over their budget
4) Pitching skills
· Presentation skills, communication skills
5) Truth
· Tell the truth to the clients, you will instantly become believable
· Pitch with the truth and avoid talking more than you need to
7) Be different
· You will probably be competing with other agencies to win the client. Therefore you need to differentiate from others
· Creativity is important to differentiate yourself, but it also has to be part of the solution
· In the pitch, true team chemistry is not just how you appear, but the small changes that you go through in the room while you are pitching.
· It is the changeovers, the reactions, the subtleties and the way you bounce off each other, that counts!
Other things to consider is the feeling you want to leave your audience with, you need to cause action in order to produce reaction from your client. Make them think, challenge their beliefs, prove how your strategy can work, show them your potential and… YOU WILL BE HIRED!
sábado, 12 de marzo de 2011
`TRAFFIC TRAFFIC ‘
All right, so it is time to look back and see what is happening with your site. If you want to encourage users to visit your site, to become loyal and have satisfied participants you will need to take into account a number of stages such as:
Goal setting, this element is all about what do you want to achieve. Is it more views, more buyers, more participation, etc. It is up to you!
Performance measurement and performance diagnosis are the “what’s happening” stage, ‘who' is participating, when and how!
Corrective action, this step is about what will your strategy be to correct or improve your actions.
One of the most common mistakes that is often make when building an online advertising campaign is to send all users to the main page (the home) of the advertiser's site. There, people often get lost and not know where to find the action that came looking for when they saw the ad. Therefore, it is advisable to build what are called "landing pages", pages specifically designed for traffic related to a particular topic. The most experts generally build landing pages for specific campaigns. But if you are not that much of an expert yet or if you don’t have the resources to do so, it doesn’t matter; at least make sure each ad directs traffic to the site more relevant in relation to it. If you run a selling electronics site and your group of ads talk about Dell laptops, then you should try to direct the participants directly into the Dell laptops page. Also your ads should be as specific as possible: by product line, by brand, by model, and the maximum combinations of them that you can find.
Include brand names in your keywords in general people think much in terms of brands. And when people think about brands, they are probably thinking about buying. Those are the people we want to reach. The use of keywords is a very effective way to increase the number of visits to your site. To measure how is your campaign going you have a variety of tools, such as Google analytics, Microsoft ad centre analytics, Google website optimizer, Piwik, among others.
And remember that Optimization tools and review will make your ad even more attractive to advertisers and this will lift your campaign performance significantly, and then you'll be on the road to a better campaign performance.

http://tools.seobook.com/analytics-tools/https://adcenterhelp.microsoft.com/Help.aspx?market=en-US&project=adCenter_live_Std&querytype=topic&query=MOONSHOT_CONC_AboutImprovingCampaignPerformance.htm
domingo, 6 de marzo de 2011
How to engage your audience to create deeper relationships:
Just like in any other relationships of our lives, in selling a product we have to follow certain steps in order to engage our audience and to create deeper relationships. We have to understand that we are building a friendship with our audience and how do you maintain your friends engage with you? The same steps you follow in your daily live without knowing, you will follow for your digital marketing strategyKnow who your friends will be:
-Research about what your audience is looking at, what web sites and social media are they visiting.
-You can do this with the research tools
-Once you find out what are they doing while on-line, make a list of the places where you find the greatest representation of your target audience and then you are ready to start
Step 2:
Make yourself interesting:
-Create an interesting memorable profile.
-Set up an engaging presence that builds trust.
-Remember to include your logo, a pitch-free description of your organization and your web site URL
Step3:
Listen to your friends:
-Before you take action, spend some time reading what they are talking about, their topics, their problems, products or services.
-By listening you will know the tone they are using and you can jump in the conversation with the same tone
Step 4:
Build your friendship:
-Engage with your market
-Take time to understand why they visit certain web sites or social sites.
- Don’t try to sell them your product directly; this will only scared them away
Step 5:
Give them what they want:
-Give them the info they are looking for
-Give expert advice
-Share thought about your industry
-Be transparent about your company information and mission
-Communicate with some selected marketing information.
Let them know about your products
-Provide great customer feedback
-Tell them stories
-Encourage feedback and research your market
Step 6:
Let them be part of you!:
-Let them get involved by voting, sharing, comment.
-Let them create the content
-Informative
-Supportive of creativity
-Aesthetically pleasing
-Rewarding
-Satisfying
-Helpful
-Easy to remember
-Easy to learn
-Have good utility
-Effective to use
-Efficient to use
sábado, 26 de febrero de 2011
How to deliver projects on brief, on time & on budget:

Businesses of all sizes embark themselves on thousands of projects each year for new products and services. Unfortunately, most of them are doomed to fail immediately, or at launch, because the original criteria of success were not met. Some project failures lead to delayed product launches. Such as the Airbus A380, others like the Big Dig in Boston, that went way over the budget. These examples, as well as the results of survey after survey shows that some businesses have not been able to figure out how to consistently get the products and services delivered on brief, on time and on budget with the highest quality. The risk of the failure is that the projects can result in lost profits and lost customers.
For approved projects, managers must work within strict budget limitations with marginal room for error. The dirty little secret is that projects are rarely delivered on budget. Poor planning, resource distractions, and scope creep almost always see to that.
Therefore here are my 8 steps to deliver a project on brief, on time and on budget
-Listen carefully to your clients wants and needs so you can after make them match with the customer’s wants and needs
-The client will decide if the project goes or not, so be very aware of what they are looking for
2) Ready to deliver?
-You need to know where you are to know where you are going
-Define what will be included and what won’t be. Create the MoSCoW list. (Must, should, could, would)
-Get your business and IT teams ready for the action
-These will allow you to estimate resource, needs, costs and time lines
3) What if it is not working?
-Establish a strict change control
-In this stage the “must-haves” and the “nice-to-haves” list can lead you to failure if you are not realistic when making it
-Make sure that the list stays in budget
-Be ready to change strategies if they are not working for you or for the client
4) Cheer them up!
-Motivate your teams
-Define tasks and responsibilities
-Set reasonable expectations
-Create smaller projects within the plan that your team is working on
-Set small deadlines
-Be disciplined and work methodically towards the end
6) Train your team early
-If your IT and business teams don’t fully understand a new program or application, the project will be in jeopardy
-You need to train them before and regularly during the project development in order to be successful in the deliverance
7) Test, test and test!
-Test early and often
-Testing is the best way to uncover and correct errors
-You can use:
*Usability labs
*Focus groups or online surveys
*One on One
*Journey tracking
*Task completion test
8) Be adjustable
-There is more than one way to reach the goal, so be prepared and willing to make the necessary changes to deliver your project on brief, on time and on budget.
-If your project involves creating a web site don’t forget to see your checklist to make sure you tick them all!
-Checklist:
-Educational
-Informative
-Supportive of creativity
-Aesthetically pleasing
-Rewarding
-Satisfying
-Helpful
-Easy to remember
-Easy to learn
-Have good utility
-Effective to use
-Efficient to use
You must also always take into account, during your project development the Legal considerations such as:-Privacy and data protection
-Accessibility
-Copyright
-Service Contract
-Defamation
-Tax
-Suppliers and SLAs
-Client/agency
And for last GOOD LUCK!
References:
http://blog.method123.com/2008/08/20/deliver-projects-successfully/
domingo, 20 de febrero de 2011
Here's my favourite digital marketing creative ever and why
“Reasons to believe” Coca-Cola ad:
Another important element is the creativity of this ad. I see it creative in the fact that they put kids singing while images of the bad things that happen in the world are juxtaposition by the good ones, which in fact are more.
The success of this ad, and of most of the coca-cola ads, is that it has value for the consumer, it meets their wants and needs and it is also successful for the channel mix strategy.
sábado, 12 de febrero de 2011
Channels to reach Digital Natives

How to select the most appropriate channels to reach digital natives?
Criteria for choosing:
-Audience: In this case we already know which audience we want to engage. And it is the digital natives.
-Reach: You will want to know the reach of your strategy in terms of audience and customer analysis.
-Measurability: You will need to measure how well is the strategy going, how much traffic is your web site receiving or how many tweets have you got. You will also take into account the participants insights by using the research tools available for this.
-Conversion: is about what your participant will find in your site, for example. If the participant goes to your web site and he doesn’t find what he is looking he will go away in a few seconds and might not come back.
Despite the fact that choosing channels for a digital Marketing strategy is extremely linked to what your objectives are I am going to give some examples of the channels that I think suit better for the digital natives.
Following the journey that the participants make when they get online makes it easier for you to know exactly what they want or what their online behavior is, facilitating your strategy so it can met their needs.
Channels for Acquisition:
-Acquisition is about building traffic to your site.
Useful channels:
-SEO (search engine optimization) Google
-SEM (Search engine marketing) Google, yahoo, bing
-Online Ads
-PR (public relations)
-Mobile
Engage:
-It is all about the experience the audience get. Make them feel like participants not viewers. You need to involve them with your site, let them share, vote, explore. It is everything about how you present your content to create value for your customers.
-Personalized e-mails
-Customer service and support
-E-newsletters and promotional e-mails
Remember! Is not only about building but also about maintaining, Optimizations always have to play an important role. You need to test, learn, adapt, update and monitor your channels.
http://www.cim.co.uk/mycim/Files/Digital%20Engagement.pdf
domingo, 6 de febrero de 2011
How to cook an effective Digital Marketing Strategy

Ingredients:
-Ideas
-Your business
-Digital and traditional marketing strategies
-Creativity
-Objectives and goals
-Budget
-Audience
-Channel Mix
Preparation:
Planning a digital marketing strategy is like cooking any recipe of your preference, why? Because you need all the ingredients in order to cook it in the right way and to create a good meal!. Is the same procedure to plan a strategy, you need the right ingredients in the right measure to obtain a successful business, that’s why when planning a digital marketing strategy there are steps just like in a cooking recipe that need to be applied in order to be successful.
Although the online marketing strategies are very important and effective, A successful digital strategy integrates the right digital communications tools with traditional communications which remain essential for success with a market-leading website. However not all the elements of marketing are applicable to all the business, the elements are used depending on the audience, the type of business and of course the budget.
My first step for a digital marketing strategy is to set the goals and wants for your digital channels; you need to know exactly what you want, what do you want to get out of it and of course where do you want to go. Step number two is about defining your plan and your strategies; what tools will you need or use.
Then you will need to review the current performance and capability of your own previous work or if you don’t have any, of other business’s performance.
After doing this, you will need to set your target market, in other words, who is your audience, who is this made for. When all of this is done, you will need to develop and engage your online proposition, put your words into action.
If you haven’t done it before, creating a website could be a very useful tool for your business, however you will need to track it and test it to see how its performance is going and to check on the participants insight with the research tools available for this. To get ranked at the top in major search engines is always a good form of getting customers attention. When your website is ready you will want to promote your business in a channel mix, this will make it more known and successful, for example you can use the website but also social networking, mobile apps, research engines, among others, of course all this mix have to be linked together so the participants can be aware of their existence and can also use them easily. My last step is to keep on tracking your online marketing elements so that way you can always improve the site, the customers experience and you can also engage more participants.
- Set goals and wants for the digital channels
- Define and plan your strategies
- Review current performance and capability
- Define target markets
- Develop and engage online value proposition
- Create a website
- Tracking and testing
- Research your audience insight with the research tools available
- Digital channel integration (develop the channel mix)
- Improving site and customer experience effectiveness
http://marketing.about.com/od/internetmarketingstrategy/a/internettips.htm
http://www.marketingtips.com/internet-marketing/best-internet-marketing-strategies.html
domingo, 30 de enero de 2011
Valuable Audience



Nowadays with the web 2.0, the consumers have become participants and they participate and even construct the content of a website, therefore the importance of knowing exactly what they are feeling or thinking about that specific site. As I said before, they construct and participate on the site so you need to know what they like or not, in order to always improve, engage them and even gain more participants.The audience is the most important factor of marketing; everything is made for them. The participants engagement is the value that they give to the product and in this case to the website. These values are based on emotional and rational elements. There are many research tools to measure the engagement and the insight of the participants. They all try to extract this through consumer’s experiences, images among others. The insight of the participant is the most valuable thing in the digital world, it lets you know how well your website is doing, it lets you have a conversation with your consumer which reinforces the fact that today’s communication is a two way action.
In this article you will find some useful research tools to gain the audience insight as well as some examples of this tools. They are divided into primary and secondary research.
Primary research: is the marketing research you conduct yourself. It includes:
Is a quantitative marketing research tool in which data is collected in order to collect participant’s insight or perceptions. Some examples of this tool are Survey Monkey that is a traditional survey platform based on questions to consumers with statistics results.
Another example is Google Docs; this survey tool uses basic analysis and gives standard reports.
Listening lab software:
This research tool uses variables to determined effects or what effects the website is causing on participants. The research is based on consumer’s performance via shared screen or video. This tool improves the conversation with and within participants and it is also useful for testing.
An example of this software is Pocket Meting that is used for quick research because it only gives you a 24-hour account rental. Another software is Silver Back, which is used for usability testing on sites and applications.
Web Analytical:
This tool is a way of measuring, collecting and analyzing the Internet data on webs usage. It is also useful for the traffic measurement in a website.
A web analytical is Google Analytics, which reports the number of visitors and the number of websites visited and also the time that participants spend online.
Another tool example is Crazy-Egg which reports where participants are clicking inside of the website and also their behavior in the website. Always useful to measure the engagement of participants within the website.
Secondary Evidence Research: is the one that extracts information from existing sources and it is has a qualitative and a quantitative approach.
Some tools are:
Conversations monitoring tool: Is based on reviewing the method of social listening and extracting insights from these. It is used to track what participants are saying about your website.
Google alert is one of the most qualitative accessible tool that allows the researcher to get information that comes from the participant’s engagement.
“Google Alerts are email updates of the latest relevant Google results (web, news, etc.) Based on your choice of query or topic” .
Conversation Monitoring Solutions:
“Is the process of measuring, monitoring and shaping conversations about your brand, on the Internet” . It is a qualitative and quantitative tool.
An example of this tool is Brands Eye, which is a monitoring and management tool to keep an eye on what participant’s are saying about your website or product.
References:
http://www.questionpro.com/
http://www.smartinsights.com/blog/digital-marketing-strategy/social-crm-strategy/
http://www.google.com/alerts
http://www.quirk.biz/emarketing/reputation-management
domingo, 23 de enero de 2011
Augmented reality

This new marketing strategy is being used for online purchases, now consumers not only can buy the product without physically going to the store but can also try or test it from wherever they like. Check out this video of an augmented reality camera.
Augmented Reality
What is Digital Marketing?

Now a day the technology is one of the most fast growing factors, it has brought innumerable positive aspects to men, and internet is one of those technological advances, internet has influenced and change our perception of the world, and of course the marketing techniques and strategies had to adapt in order to survive. Despite the fact that we keep the traditional marketing forces, we now use different mediums to reach the costumer. Marketing is everywhere and it also needed to be in the digital world, where most of the consumers are likely to be in and where the medium gives plenty of opportunities to develop the strategies, for example in the digital world the element of time does not exists, the web works 24/7 therefore the strategies are always been reached by someone, another advantage opportunity is the fact that marketers can personalized the products, these advantages are not present when it comes to traditional marketing.
Digital marketing is a very important and useful element in the marketing field. It is basically the transfer of all the traditional marketing characteristics into the digital channels such as, search engines, online partner affiliates, e-mail, mobiles, viral and electronic word of mouth, social networks, among others. Digital marketing is all about creating value, encouraging relationships, conversations and influence consumers. However the way of creating value on the digital world has to be more innovative and creative than in the traditional one
In this field the attention of the costumer is the most wanted and pursued factor.